Cash register shift error with examples. Processing Closing a cash register shift

As a rule, in blocking mode the functionality of the device is limited and only allows you to generate a report on closing the cash register.

What to do if the cash register is blocked

To get out of the so-called blocking state, the cashier-operator needs to eliminate the reason that led to this situation.

In this case, you need to close the shift as soon as possible by generating a report on closing the cash register (x-report, z-report).

How to close a cash register shift at an online cash register

The algorithms for closing a shift at each cash register may be different. But in general, in order to close and print a report, you need to perform a number of simple steps:

• go to the “Closing cash register” section and select “Close shift”. After this, the cash register will independently print the closing report.

If the cash register does not allow you to close the cash register automatically, you must print the x-report manually. To do this, you need to go to the “Cash Reports” section and select the appropriate report. Printing will occur immediately after selecting the command.

After the cash register is closed, the cashier-operator can open a new shift and continue working at the online cash register as usual.

Will the tax office find out about this?

With the introduction of new online cash registers, the tax office learns about the violation immediately with the help of the fiscal data operator (FDO).

When the cashier-operator generates a report on the closure of the shift, the cash register will send it to the fiscal data operator, who will be obliged to forward it to the Federal Tax Service of Russia.

Responsibility for violation

Closing a shift after 24 hours is interpreted as a violation of the rules for using cash register systems.

Thus, according to paragraph 4 of Article 14.5 of the Code of Administrative Offences, there is a penalty for such actions in the form of a fine or warning.

If employees forgot to close their shift at the online cash register, but did not issue receipts, then there is no serious violation. However, when a cash register session continues for more than a day with checks being bounced, then there is every reason to impose punishment on the violator.

In the last article, we examined documents that can be used to print checks in the program “1C: Public Institution Accounting 8, edition 2.0” (). After you have selected a document for printing receipts, you need to understand the algorithm of the cash register shift as a whole.

It includes several points:
1. To start working, you need to make sure that the cash register is turned on. This is a simple and logical procedure, but it is not always followed. In order for the cash register shift and receipt printing to be carried out without problems and hesitations, make sure that the cash register is turned on and there is an Internet source.
2. Open a cash register shift. You can do this as follows:

A processing form opens, which allows you to manage cash register shifts:

In this form, you need to select the cash register whose shift you plan to open, and use the “Open cash register shift” button:

When opening a shift, a “Cash Shift” document is generated with the status “Open”.
3. Generate the necessary documents for printing checks and print checks at the cash register during the cash day.
4. After the cash register day is over, you need to close the shift. This is also done using the “Fiscal device management” processing:

If checks were printed from the “KKM Receipt” document, after the cash register shift is closed by the cashier, the accountant needs to reflect the received funds in accounting. To do this, a report on cash register shifts is generated, you can find it:

We indicate the necessary data and, using the special button, fill out the document:

Based on the report, we create the document “Cash receipt order”, which will generate the necessary transactions:

In general, the algorithm for working with an online cash register is simple; it is important not to forget to open cash register shifts at the beginning of the day and close them after the end. I would like to draw your attention to the importance of opening/closing cash register shifts. Firstly, if the cash register shift is not open, then printing checks is basically impossible (1C will give an error when trying to print a check). This is a mandatory regulatory procedure. It should also be remembered that cash discipline rules require closing the cash register shift at the end of each day. Unfortunately, you can open a cash register shift in the morning, even if you forgot to close the shift yesterday. But still, it is methodically correct to open and close shifts within one cash day.
I would also like to mention what type of checks should be issued to the buyer. In accordance with the law, the buyer has the right to receive an electronic check, which will be equivalent to a paper one. But it is possible for the buyer to receive both types of checks at his request. If the buyer requests to receive both checks, the seller must provide both.
There is also another important point that needs to be reported. Among the requirements for the check is the indication on it of the position, surname, first name, patronymic and INN (when creating a cash correction check - among the additional requirements is the cashier's INN). Therefore, in the user manual:

Let's find a user who will print checks:

For this user, it is necessary to indicate in the “Individual” detail the employee who is responsible for the operation of the cash register:

It is also necessary to check that the selected individual has correctly and completely filled in the data: last name, first name, patronymic and TIN:

Also, for an individual, the “Employees” directory must reflect the corresponding element - an employee indicating the position.

Well, the last interesting nuance regarding online cash registers, which I would like to tell you about: this is the indication of the default buyer in the cash register settings. You can find a list of cash registers:

Each cash register on the second tab has the ability to specify the buyer and the agreement when printing a receipt from the document “KKM Receipt”:

It’s convenient because you can simplify your work and not have to fill in the corresponding field every time in the document. The program will substitute this data directly from the details specified in the cash register settings.
In this article, we figured out how the online cash register works and what interesting nuances exist when working with it in the 1C: Government Accounting program, edition 2.0. And if you missed the previous materials about working with online cash registers in 1C, they can be found at the following links:
Online cash registers (part 1) - general information and connection to 1C
Online cash registers (part 2) - printing receipts in 1C

For a new type of cash register equipment with data transmission, you need to create an entry in the list Master data and administration – Master data – KKM cash registers and specify the settings for sending checks (registration number, serial number of cash register equipment).

To start sales, you need to open a cash register shift. You can open a cash register shift in the following ways:

• from the list by button Open shift;

• within Cashier's workplace before performing a payment operation (for example, by clicking Operations with cash register – Open shift);
• as part of button processing Open shift.

When working with cash register equipment (cash register with data transfer) to print receipts from documents Receipt cash order, Account cash warrant, Payment card transaction(button Print check) you must first open a cash register shift.

When opening a cash register shift, a new document is automatically created Sales - See also - Cash shift. This document records the basic data of the current cash register shift ( Organization, KKM cash desk, to which the cash register fiscal device is connected with data transmission, start date of opening the cash register, status Open).

Based on the result of punching a cash receipt on a fiscal device CCP with data transmission a new document is created KKM check, which records the data of the current cash register shift ( Organization I, KKM cash desk, to which the equipment is connected, date and time of shift start, status Open).

Information about all checks is shown in the list Sales – Retail sales - Cash register receipts.

You can close a cash register shift:

• from the list Sales – Retail sales - Cash register receipts by button Close shift;
• within the cashier's workplace using a button Operations with cash register – Close shift;
• as part of processing Sales – Service – Fiscal registrar management by button Close shift.

Based on the result of closing a shift, a report for the cash register shift based on issued checks and a document are generated Sales – Retail Sales - Retail Sales Report.

When closing a shift, the date and time of the end of the shift are filled in the cash register shift card, the status changes to Closed, and also fill in the details on the tab Fiscal data e. The composition of the details depends on the version of the fiscal document formats supported by the fiscal drive and the cash register.

When using online cash registers in trade, at the beginning of a cash register shift, you must open the shift. The information is sent to the OFD and contains information about the equipment, fiscal drive, shift and cashier. Don't open a shift unless you're sure you'll have a sale today. It is recommended to open a shift before the first customer pays.

On a note: If the recommendations below are not clear to you, then I recommend contacting us - Smart1C.ru.

So, the list of actions for opening a shift (using the example of Complex Configuration 1.1, Trade Management 10.3):

If you use Wi-fi technologies to connect to the network and Windows 10, when you turn on the "Airplane" mode, 1C is disabled. To disable this mode, you must perform the steps indicated.

Shift closing and collection

At the end of the working day, the cashier closes the shift and hands over the cash. The closing report must be printed no later than 24 hours after opening. If the shift lasts longer, the cash register will stop processing receipts.

To close a shift:

1. Open the tab – Service – Trade equipment – ​​Working with cash registers – Cash shift
2. Press the “Z report, Close shift” button; when closing a shift, the cash register issues receipts.

A report on the closure of a shift is also sent to the OFD. It states:

• How many receipts were printed per shift;
• How many checks did not reach the OFD;
• Information about the shift, cashier, etc.

If you have any difficulties working with the 1C program, I recommend contacting us - This email address is being protected from spambots. You must have JavaScript enabled to view it. .

P When opening a cash register shift, the error “The cash register shift is not closed on the cash register”, “The cash register shift cannot be opened with this cash register status”, “The shift has been open for more than 24 hours”, etc. appears.This means that the status parameters of the cash register shift in 1C and on KKT are different, or the cash register shift is simply not closed. To solve this problem, you need to follow the steps below.

Example 1. If, when opening, an error appears that the cash register shift in the system is not closed, this means that the cash register shift for the previous day was not closed, either in 1C or on KKT. To fix this error, you need to close the RMK mode by clicking on the close button (if this button is not available, it means you do not have enough rights: you need to log into 1C as an administrator user).

Rice. 1. RMK. Click the Close button

Rice. 2. Sales. Cashier shifts

Find the cash register shift of the previous day in the list and make sure it is open.

Rice. 3. List of cash register shifts. Open

Then close 1C and launch the “Fito” program on the desktop (what the icon looks like is shown in the screenshot below).

Rice. 4. Fito program

After the program opens, you need to click on the status button. After which a window will open, you need to make sure that there is a checkmark next to the “Shift open” item, therefore the cash register shift is open both in 1C and on cash register. Next, you need to go to 1C and simply close the shift by clicking on the “Close Shift” button, and then you can open the cash register shift.

Rice. 5. CCP status. Shift open

Example 2. If, when opening a cash register shift, an error appears that the cash register shift in the system is not closed, the cash register shift has been open for more than 24 hours, the cash register shift cannot be opened with this cash register status, you need to close the RMK mode.

Rice. 7. Sales. Cashier shifts

Find the cash register shift for the last day of work in the list and see that the status of the cash register shift is closed (the status can also be open, but this is usually the case with an error; the cash register shift has been open for more than 24 hours, therefore the shift is not closed either in 1C or on the cash register).

Rice. 8. List of cash register shifts. Closed

After which you need to close 1C and run the “Fito” program.

Rice. 9. Launch Fito

After opening the program, you need to click on the status button.

Rice. 10. Select cash register status

In the window that opens, you need to make sure that there is a checkmark next to the “Shift open” item.

Rice. 11. Shift open

Next, you need to go to the “testing” tab and expand the “Print reports” item, in the list that opens, select the “Print Z - report (shift closing report” option) and click on the execute button, after which the cash register shift will be closed.

Rice. 12. Print Z-report

Rice. 13. The document is closed

When closing a shift, an error appears that the cash register shift cannot be closed with this cash register status. You need to close the RMK mode by clicking on the close button.

Rice. 14. Close RMK

Go to the sales tab, select cash register shifts, find the current cash register shift in the list, make sure that the shift status is “Open”

Rice. 15. Shift status Open

Rice. 16. Launch Fito

Then click on the “Status” button.

Rice. 17. CCP status

In the window that opens, you need to make sure that the checkboxes opposite the document are closed (hence the cash register shift is open in 1C, but not on the cash register).

Rice. 18. The document is closed

You need to go to the testing tab, expand the “Miscellaneous Commands” item in the list of commands, find the “Open Shift” item and click on the “Run” button.

Rice. 19. Testing

Next, you need to make sure that the cash register shift on the cash register is open. you need to click on the “Status” button and make sure there is a checkmark next to the “Shift open” item. After which you can close the “Fito” program and open 1C. After which you can close the shift.

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